GDPR Policy
This GDPR Policy explains how Habitatlumineux (hereinafter referred to as “we”) collects, uses, stores, and protects personal information when you access or use our online store. This policy applies to all services and interactions carried out through our website.
1. Scope of Application
This policy applies to personal information provided during browsing, order placement, customer communication, and service-related interactions. It explains how data is handled throughout the entire service process.
2. Information We Collect
We may collect information such as name, contact details, order information, payment confirmation data, and communication records submitted by you when using our services.
3. Purpose of Information Use
- Processing and fulfilling orders
- Managing payments and delivery arrangements
- Providing customer support and responding to inquiries
- Improving service quality and user experience
- Ensuring secure and reliable operations
4. Data Storage and Security
All personal data is stored using appropriate technical and organizational safeguards. Access to data is limited to authorized personnel only and retained only for the period necessary to fulfill its intended purpose.
5. Legal Basis for Data Processing
- Performance of a contract: to complete purchases and provide requested services
- Explicit consent: for communications and service-related updates
- Legal obligations: including accounting and record-keeping requirements
- Legitimate interests: to enhance service quality and prevent misuse
6. User Rights
You have the right to request access to your personal data, request corrections, request deletion, or withdraw consent at any time. Requests can be submitted through the contact information provided below.
7. Transparency and Data Handling
We do not sell personal information. Data is used solely for service-related purposes and handled in a secure and responsible manner.
8. Policy Updates
This policy may be updated periodically to reflect operational or regulatory changes. Any updates will take effect once published on this page.
Contact Information
Contact Address: 18941 Northwest 77th Court, Miami Lakes, FL 33015, United States
Customer Service Phone: +1 (929) 284-8300
Customer Service Email: contact@habitatlumineux.com
Service Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)