Privacy Policy
This Privacy Policy applies to Habitatlumineux (hereinafter referred to as “we”). It explains how we collect, use, store, and protect your personal information when you access our website, place orders, or contact our support team. We handle information in a transparent manner and only for purposes related to providing and improving our services.
1. Scope of This Policy
This policy applies to information collected when you browse our website, complete purchases, submit inquiries, or communicate with us. We only process personal information that is reasonably necessary for operating the online store and supporting customer requests.
2. Cookies and Collection Methods
We may use Cookies to support essential website functions, maintain session stability, remember preferences, and help improve website performance. Cookies may record technical and usage information such as browsing behavior and page interactions.
You can manage Cookies through your browser settings, including clearing stored Cookies or disabling them. By continuing to use our website, you acknowledge that Cookies may be used as described in this policy.
3. How We Use and Share Information
We use collected information only for legitimate service-related purposes, including:
- Processing orders and providing purchased services
- Responding to customer service requests and communications
- Improving website structure, functionality, and user experience
- Managing operational needs and maintaining service reliability
We do not disclose personal information beyond what is necessary to support the services you request and to maintain website operations.
4. Data Storage and Cookies Management
We apply reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, misuse, or loss. Information is stored only for as long as needed to fulfill its intended purpose. Cookies are used to support service performance, and you acknowledge their use through this policy and your browser controls.
5. Your Rights
You have the right to request actions related to your personal information, including:
- Accessing the personal information we hold about you
- Correcting or updating inaccurate information
- Requesting deletion of your information where applicable
- Withdrawing consent where processing is based on consent
To exercise these rights, please contact us using the details provided at the end of this policy.
6. Legal Basis for Processing (GDPR Policy)
We process personal information based on lawful grounds described in the GDPR policy framework, including:
- Performance of a contract: To process orders and provide purchased services
- Explicit consent: For newsletter subscriptions and marketing communications
- Compliance with legal obligations: For tax, accounting, and regulatory purposes
- Legitimate interests: To improve user experience and prevent fraud
7. Updates to This Policy
We may update this Privacy Policy when necessary to reflect service adjustments or operational changes. Any updates will take effect once published on this page.
8. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us using the details below:
Contact Address: 18941 Northwest 77th Court, Miami Lakes, FL 33015, United States
Customer Service Phone: +1 (929) 284-8300
Customer Service Email: contact@habitatlumineux.com
Service Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)