Purchase and Payment Process
This Purchase and Payment Process applies to all orders placed through Habitatlumineux (hereinafter referred to as “we”). The purpose of this document is to explain how orders are placed, how payments are completed, and how transactions are confirmed to ensure a clear and secure shopping experience.
1. Order Placement
After selecting products, you may proceed to the checkout page to review your order details, delivery information, and payment summary. Once all required information is confirmed, the order can be submitted for payment. Orders are only created after successful payment authorization.
2. Accepted Payment Methods
We accept commonly used electronic payment methods, including major credit and debit cards such as Visa and MasterCard. All payments are processed through secure systems to ensure accuracy and reliability.
3. Payment Confirmation
After the payment is successfully completed, a confirmation notice will be generated automatically. This confirms that the order has entered the processing stage. If payment is unsuccessful or interrupted, the order will not be created and no charges will be applied.
4. Order Processing
Orders are reviewed and prepared within 1–3 business days. During this period, order details are verified and prepared for dispatch. Once processing has begun, changes to the order may no longer be available.
5. Pricing and Charges
All prices displayed on our website include applicable taxes and standard handling costs. The total amount shown at checkout is the final amount charged. No additional fees will be added after the payment has been completed.
6. Payment Security
We apply appropriate technical and organizational measures to protect payment information. Transaction data is used only for order processing and is handled in a secure manner.
7. Order Status Updates
Once an order is placed, confirmation details will be sent to the contact information provided during checkout. Additional updates regarding processing and delivery will be shared as the order progresses.
8. Assistance With Payments
If you encounter any issues during payment or notice discrepancies after placing an order, please contact us promptly. Our support team will assist in reviewing the transaction and providing guidance.
Contact Information
Contact Address: 18941 Northwest 77th Court, Miami Lakes, FL 33015, United StatesCustomer Service Phone: +1 (929) 284-8300
Customer Service Email: contact@habitatlumineux.com
Service Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)